cctv technologies CCTV Camera

Incident Reporting Solutions

Stay ahead of security threats and safeguard your premises with our integrated incident reporting solution

4.9 star rating‚Äč

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OUR CLIENTS

Ensuring Security with Swift Vigilance

We recognise the paramount importance of vigilance and swift action in upholding the safety and security of your premises. Our Incident Reporting solution, seamlessly integrated with our systems, is crafted to grant you peace of mind by swiftly identifying and resolving potential security breaches.

Protocol Establishment

Defining Incident Parameters

Our meticulously designed protocols set forth clear parameters for identifying incidents within the scope of our advanced video analytic cameras. Collaborating closely with you, we tailor these parameters to your unique requirements, ensuring our cameras efficiently detect any irregularities or suspicious activities. This includes specifying the types of incidents to report and identifying the individuals to be promptly notified of any security concerns.

cctv monitoring from offsite cctv control room

Communication

Rapid and Personalised Alerts

Effective communication forms the cornerstone of Incident Reporting. Whether through the body corporate WhatsApp group, direct calls, or any other preferred communication channel, we ensure that incident reports are promptly shared with relevant stakeholders. Our adaptable approach allows us to customise communication methods to your preferences, ensuring you receive alerts in the most convenient and effective manner.

Chase Reports

Streamlined Response Coordination

Upon receiving an incident report, our system ensures swift dispatch of chase reports to designated groups responsible for reviewing and addressing various incident types. For instance, perimeter breaches may be directed to the onsite security guard or trustees for immediate action, facilitating prompt response and resolution.

Take control of your security incidents

Google Reviews

A. Hardie
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"I am a recently elected Trustee charged with the Security portfolio so my experience of your surveillance services is limited. But, having viewed the screens from the guard house I would say the coverage is excellent. It is comforting to know that there is double cover with your team in Cape Town and the on-sight guard here both checking events in real time."
S. Gardener
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"At Cle du Cap, in Kirstenhof, the security fencing and the Camera Surveillance Service is kept in top condition through very regular checks and immediate attention to any problems. Residents regularly receive feedback on the condition and efficiency of the system and in a period of considerable insecurity, the confidence this creates is very much appreciated."
K. Hastie
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"Our estate has always received a very good service over the years. They respond to inform us of any problems, possible breaches in security and provide evidence when necessary. Staff are always polite and helpful. Monthly and weekly reports ensure that we are always up to date. Any possible communication problems experienced are dealt with speedily."
D. Pepperell
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"There have been a number of instances in 2022 where I have required camera footage for Security reasons and where motor vehicles have been involved in incidents at the entry and exit gates. The camera footage has always been supplied quickly and has always be of a high standard."
M. Calitz
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"Thank you to you and your team for always being able to assist with all my request and calls"
D. Joseph
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"I am quite impressed with the services provided, keep it up!"

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